Terms and Conditions

GENERAL

Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from the United Kingdom. Kinetik Medical Devices does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and all parties submit to the non-exclusive jurisdiction of the English Courts.

Kinetik Medical Devices reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.


COPYRIGHT

All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Kinetik Medical Devices. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without our prior written consent is strictly prohibited.


ACCEPTANCE OF ORDERS

Kinetik Medical Devices reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.

We will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract.

Details of the purchase, details from the card and the PIN are sent through via Stripe which identifies the relevant card scheme (Visa, MasterCard etc.) and sends the details through them to the bank or other institution that issued the card.

If the details can’t be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.


PRICE INFORMATION

Kinetik Medical Devices has taken great care to ensure prices are accurate. Prices may change over time. All prices include VAT where appropriate.


 

PAYMENT AND DELIVERY

Payments are accepted via Stripe using a credit or debit card and through PayPal. We do not accept postal orders, cheques or cash for the sale of goods. We accept all major credit and debit cards. Orders are processed once payment has been successfully received.

Orders are processed Monday – Friday, any orders received on a Saturday, Sunday or a Bank Holiday will be processed on the next working day.

For all UK delivery orders, there is no delivery fee for orders over £20, otherwise a standard delivery charge of £3.85 will be applied. All orders will be delivered within 2 – 3 workings days via Royal Mail. Delivery times may vary.

TRADING NAME AND ADDRESS

Kinetik Medical Devices Ltd
Unit 3, Perrywood Business Park
Honeycrock Lane
Salfords
Redhill
RH1 5DZ

Registered England 06778337


PROHIBITIONS

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.


ACCOUNTS

You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.


SUBMISSION OF MATERIAL

By submitting any material to us, you automatically grant Kinetik Medical Devices Ltd the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified) other than for the purposes of opening and registering an account.


DISCOUNT CODES

Account discount codes – Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. Discount codes cannot be used in conjunction with any other discount code.


PRODUCT WARRANTY

All Kinetik Medical Devices products are guaranteed for a period of 1 year from the date of order confirmation, against mechanical and electrical defects. There are no user-serviceable parts inside the products. Any attempted repairs by unauthorised persons invalidates the warranty. This does not affect your statuary rights.


INDEMNITY

You agree to indemnify, defend and hold harmless Kinetik Medical Devices, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use on this website or your breach of the Terms and Conditions.


CANCELLATIONS & RETURNS

Please note that under Distance Selling Regulations you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive the Products.

If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the Products, and that you have taken reasonable care of the Products and not used them.


WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

If you have any queries relating to these Terms and Conditions, please email our customer care team at [email protected]